Effective Date: October 23, 2026
Cross Country Inspections respects the privacy of our customers, real estate professionals, and website visitors. We are committed to protecting personal information and maintaining the confidentiality of inspection records.
1. Information We Collect
We may collect information necessary to provide inspection services and communicate with our customers, including:
- Names, telephone numbers, email addresses, and mailing addresses.
- Property addresses and inspection appointment details.
- Inspection agreements, photographs, findings, and reports.
- Payment and transaction information.
- Telephone, email, SMS, and MMS communications.
- Information submitted through our website or customer portal.
2. How We Use Your Information
We use information to:
- Schedule and perform inspection services.
- Prepare and deliver inspection reports.
- Communicate with customers and authorized real estate professionals.
- Provide appointment confirmations, reminders, and inspection updates.
- Respond to customer inquiries and provide support.
- Process payments and maintain business records.
- Send promotional communications when appropriate consent has been obtained.
- Comply with applicable legal and regulatory requirements.
3. Confidentiality of Inspection Records
Inspection reports, findings, photographs, and related customer information are treated as confidential.
We do not disclose confidential inspection information to unauthorized parties except with appropriate authorization or as permitted or required by applicable law.
Access to inspection records is restricted to authorized personnel and other parties who require the information for legitimate business purposes.
4. Information Sharing
Cross Country Inspections does not sell customer personal information.
We may share information with service providers, including website hosting companies, payment processors, telecommunications providers, and other vendors, as reasonably necessary to operate our business and provide requested services.
Information may also be disclosed with customer authorization or when required by applicable law.
5. Mobile Information and SMS Consent
SMS and MMS opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We use telecommunications providers, including Telnyx, to transmit and receive text messages as part of providing business communication services.
Customer mobile information may be processed by our telecommunications and messaging providers as necessary to deliver requested communications.
6. Information Security
Cross Country Inspections uses reasonable administrative and technical safeguards intended to protect customer information against unauthorized access, alteration, disclosure, or loss.
No method of electronic storage or transmission can be guaranteed completely secure.
7. Information Retention
Customer and business records are retained as needed for inspection operations, contractual obligations, legal requirements, and regulatory compliance.
Records may be deleted or securely disposed of when no longer required, consistent with applicable retention obligations.
8. Changes to This Privacy Policy
Cross Country Inspections may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date when appropriate.
9. Contact Information
Cross Country Inspections
2001 S. Rainbow Blvd, Suite 110
Las Vegas, NV 89146
Phone:
702-853-0113
Website:
www.crosscountryinspections.com
SMS & MMS Terms and Conditions
These terms describe text messaging communications provided by Cross Country Inspections.
1. Types of Text Messages
Cross Country Inspections sends SMS and MMS messages regarding inspection appointments, scheduling, appointment confirmations, inspection-related updates, customer inquiries, and business communications.
We may also send promotional information, inspection offers, or inspection flyers to recipients who have separately consented to those communications.
2. Consent to Receive Messages
Customers and real estate professionals may provide permission to receive inspection-related messages verbally during telephone conversations with Cross Country Inspections office personnel.
Customers who initiate a text conversation with our business may receive responses relating to their inquiries.
Permission for promotional messages is requested separately from permission for inspection-related communications.
3. Promotional Communications
Cross Country Inspections does not operate recurring automated text marketing campaigns.
Promotional communications, including inspection flyers, are sent individually by authorized office personnel after appropriate consent has been obtained.
Promotional messages are intended as one-time communications. Additional promotional messages are sent only when requested or separately authorized by the recipient.
4. Message Frequency
Inspection-related message frequency varies based on customer needs, appointments, and requested services.
Promotional messages are sent individually upon appropriate consent. They are not part of a recurring automated advertising campaign.
5. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and wireless service plan.
6. Opting Out
Recipients may opt out of text messaging at any time by replying STOP.
Following an opt-out request, no additional messages will be sent unless the recipient provides renewed consent, except for a permitted confirmation of the opt-out.
7. Help and Support
For assistance, reply HELP or contact Cross Country Inspections at 702-853-0113.
8. Message Delivery
Delivery depends on mobile carriers, network conditions, and other factors outside our control.
Cross Country Inspections does not guarantee message delivery or delivery times.
9. Privacy of Mobile Information
Customer mobile numbers and messaging consent information are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Please review the Privacy Policy above for additional information regarding how we handle customer information.
10. Contact Information
Cross Country Inspections
2001 S. Rainbow Blvd, Suite 110
Las Vegas, NV 89146
Office:
702-853-0113
Text Messaging:
725-550-4777